A Taunton-based home care company has won an award based on the glowing recommendations it receives from its clients, their families and friends.
Home Instead Senior Care specialises in providing at-home care to the elderly, and has been named one of the 20 most recommended providers as part of the Home Care Awards 2018.
The awards are based on nearly 10,000 genuine independent reviews left on the “homecare” website, and this is the fourth year running that the Taunton & West Somerset office has taken one of the top spots.
The business was rated highly across all categories, and received an overall rating of 9.9 out of 10.
Vanessa Munson, owner of Home Instead Taunton, said: “We are thrilled to have been recognised as one of the 20 most recommended home care companies. “These reviews are provided by the people who matter to us most – our clients and their loved ones – so it is wonderful to know they think so highly of us.”
One of the reviews of Home Instead Taunton reads: “The management and staff of Home Instead have surpassed our expectations with their care, thoughtfulness, professionalism and empathy.
“Without exception, the caregivers treated my mum with genuine warmth and kindness and helped to make the last months of her life happy and contented.”
Amanda Hopkins, review manager at homecare.co.uk, says home care providers that treat people with dignity and respect, and offer personalised care, ‘are vital in today’s society where people are living longer and with more complex conditions’.
Home Instead provides care that is tailored to the individual needs of each client, and caregivers spend a minimum of an hour on each client visit.
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